Robinson Design Co.
Longview, Texas
admin@robinson-design.co
Website: https://robinson-design.co
Effective Date: March 15, 2020
1. Introduction
Robinson Design Co. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting https://robinson-design.co (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or engage our services.
By using this Website, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
- Name
- Email address
- Phone number (if submitted)
- Business information
- Project details submitted via forms
- Client portal login credentials
- Communications sent via email or contact forms
- Payment information processed through Stripe, Venmo, or Zelle
B. Payment Information
All credit and debit card transactions are processed securely through Stripe. Robinson Design Co. does not store full credit card numbers on our servers.
We may also accept payments via:
- Venmo
- Zelle
Payments made through these services are subject to their respective privacy policies.
C. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring URLs
We use analytics tools and cookies to improve Website performance and user experience.
3. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide design and development services
- Process payments
- Manage client portal access
- Improve Website functionality
- Maintain security and prevent fraud
- Comply with legal obligations
We do not sell your personal information.
4. Client Data & Confidentiality
Robinson Design Co. does not share client data with subcontractors or third parties without express written permission.
Client information is treated as confidential and is used solely for the purpose of delivering contracted services.
5. Data Retention
We retain:
- Contact form submissions indefinitely
- Client records indefinitely
- Project files as needed for ongoing service or archival purposes
You may request deletion of your personal data at any time by emailing admin@robinson-design.co.
We will honor lawful deletion requests unless we are required to retain information for legal, accounting, or contractual purposes.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze Website traffic
- Improve user experience
- Maintain security
You may disable cookies through your browser settings. Disabling cookies may affect Website functionality.
Future advertising platforms (such as Google or Meta advertising services) may implement tracking pixels. If implemented, this policy will be updated accordingly.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- HTTPS encryption
- Secure hosting environment
- Server firewalls
- Security plugins
- Regular backups
While we take reasonable precautions, no method of internet transmission is 100% secure.
8. International Users (GDPR Notice)
If you are located in the European Union or United Kingdom, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, contact admin@robinson-design.co.
We process personal data based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- Your consent
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request disclosure of personal information collected
- Request deletion of personal information
- Request correction of inaccurate data
- Opt-out of the sale of personal information (we do not sell data)
To submit a request, email admin@robinson-design.co.
We will not discriminate against you for exercising your privacy rights.
10. Children’s Privacy
This Website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it promptly.
11. Third-Party Services
Our Website may contain links to third-party services. We are not responsible for the privacy practices of those external services.
Payment processors and service providers (Stripe, Venmo, Zelle) operate under their own privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated Effective Date.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Robinson Design Co.
Longview, Texas
admin@robinson-design.co